Lean Six Sigma & AI driven Process Automation

The Microsoft 365 Administrator (MS-102) certification course is designed for IT professionals who manage Microsoft 365 enterprise environments. This course equips learners with the skills required to manage user identity, access, compliance, security, and supporting technologies in Microsoft 365. Through a combination of hands-on labs, theoretical lessons, and real-world scenarios, participants will gain expertise in managing Microsoft 365 tenants, implementing identity synchronization, and overseeing key services such as Exchange, Teams, SharePoint, and OneDrive. The course also covers compliance and threat protection tools provided within the Microsoft 365 suite. Ideal for administrators and IT personnel, this course prepares candidates to take and pass the MS-102 certification exam and perform confidently in enterprise-level Microsoft 365 environments.

Section 1: Introduction

Section 2: Implementing and Managing a Microsoft 365 Tenant

Section 3: Managing Users and Groups in Microsoft 365

Section 4: Managing Roles in Microsoft 365

Section 5: Implementing and Managing Identity Synchronization with Azure AD

Section 6: Implementing and Managing Authentication

Section 7: Implementing and Managing Secure Access

Section 8: Managing Security Reports and Alerts by Using the Microsoft 365 Defender Portal

Section 9: Email and Collaboration Protection with Microsoft 365 Defender

Section 10: Using Quarantine Policies in Defender for Office 365

Section 11: Anti-phishing in Microsoft 365

Section 12: Implement and Manage Endpoint Protection with Microsoft Defender for Endpoint

Section 13: Implement Microsoft Purview Information Protection and Data Lifecycle

Learning Outcomes

Configure and manage Microsoft 365 tenants and services, including user accounts, licensing, and organizational settings.

Implement and manage identity and access, including hybrid identity, Azure AD Connect, and conditional access policies.

Manage security and threat protection, utilizing Microsoft Defender, Microsoft Purview, and compliance solutions.

Plan and implement Microsoft 365 workloads, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.

Monitor and troubleshoot Microsoft 365 services, ensuring high availability, performance, and user satisfaction.

Knowledge Acquisition

Microsoft 365 Tenant Configuration – Learn how to set up and configure an enterprise Microsoft 365 environment, including user and domain management.

Identity Management and Synchronization – Gain a deep understanding of Azure Active Directory, identity synchronization, and access control mechanisms.

Security and Compliance Tools – Acquire knowledge about implementing security measures, compliance protocols, and governance policies within Microsoft 365.

Service-Specific Management – Understand how to configure, manage, and troubleshoot Exchange Online, SharePoint, Microsoft Teams, and other core services.

Monitoring and Reporting – Learn how to use Microsoft 365 admin tools, reports, and insights to monitor system health and improve service efficiency.